ReputationGuard (Brightline Ventures LLC) ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reputationguard.pro (the "Site") or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us via form or email, we may collect your name, email address, business name, phone number, and any other information you voluntarily provide.
- Google Business Profile Data: To provide our services (review monitoring and appeals), you grant us "Manager" access to your Google Business Profile. We access only the information necessary to perform appeals (review content, reviewer metadata, and timestamps). We do not access other data (e.g., private messages, analytics).
- Usage Data: We may collect information about your interaction with our Site (IP address, browser type, pages visited, time spent) to improve our services.
- Cookies: We use essential cookies for site functionality. Third-party analytics (e.g., Google Analytics) may set their own cookies.
2. How We Use Your Information
- To provide, operate, and maintain our reputation management services (review audits, appeals, reporting).
- To communicate with you, respond to inquiries, and send service-related notifications.
- To improve our website, services, and customer experience.
- To comply with legal obligations (e.g., tax reporting, fraud prevention).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only:
- With your explicit consent (e.g., when you authorize us to manage your Google Business Profile).
- With service providers who assist us in operating our business (e.g., email delivery, analytics), subject to confidentiality agreements.
- If required by law or to protect our legal rights (e.g., in response to a subpoena or court order).
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. You acknowledge that you provide information at your own risk.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or withdraw consent for processing. To exercise these rights, contact us at [email protected].
6. Third-Party Links
Our Site may contain links to third-party websites (e.g., Google). We are not responsible for their privacy practices. Please review their policies before providing any information.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective date". We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Last updated: July 2, 2026